One star was a struggle to give and you are not even worthy of this. Always lies when you say your going to send refund ! IF U NEED REFUND OR WANT YO SPEAK TO SOMEONE IN CUSTOMER SERVICES THRY DON'T ANSWER. Only the latest review will count in the company's TrustScore. Their staff are less than honest and they promise you the sky but do not deliver. Legal advice is currently been sought and I would not recommend anyone to book with teletext holidays. Booked holiday through teletext holidays and were badly let down. 1 review. Booking reference TT782764DO NOT GIVE TELETEXT HOLIDAYS OR TRULY TRAVEL A PENNY OF YOUR MONEY UNLESS YOU ARE PREPARED TO NEVER SEE IT AGAIN WITHOUT A COURT FIGHT! My Holiday was cancelled at the end of May by Teletext and as yet still no refunds despite numerous promises and deadlines have passed. If I could give minus stars, I would. 2.9 Work Satisfaction. They should have refunded our monies within 14 days.. we have been waiting since March! Teletext Holidays Reviews. Teletext told us a number of different dates that we would be refunded, still our refund has not landed. I have been in contact with both who have confirmed that this is not the case. If I could rate below 1star then I would. 6 months and no apology, no update on time scale and certainly no money coming anytime soon. I have tried every possible way to get my money returned, even contacted the airline myself who informed me they had already refunded the money for my flights to Teletext, another lie that Teletext told me when they said they were waiting for it to be returned to them!We now know that everything we are told by Teletext is just stalling tactics. The amount of FAKE reviews on here giving 5 star reviews makes me sick! I will never be using this company again and urge other to avoid them too. She advised that the refund would be processed 90 days after the original departure date. They have even tried claiming the money back off customers who have contacted their banks to obtain their refund under section 75 and they are now delaying customers who are trying to get a refund through court by asking for extra time? Then covid happened and i never heard fom them again they didnt even cancel my holiday. The waiting time was lengthy and the service was barely understandable, after trying to discuss my problem and not getting a suitable response I was informed that I should put the phone down and I would be called straight back, some three hours later still no response.I certainly wouldn't book with Teletext Holidays again. 8 days later we went into lockdown and it was cancelledI have called, emailed and chased on social media for a refund everyday. I booked a last minute holiday to gran caneria once the travel corridor opened. Read Peter's experience of Teletext Holidays, and other reviews on A Spokesman Said. Their customer service agents tell LIE after LIE. Teletext Holidays Reviews and Ratings. Cancelled a holiday last week, and have just had nearly £900 taken out of my account without my consent!! !Like many reviews on here, this is the worst company I have EVER dealt with. Never in my life will i or any one belonging to me ever go through this pathetic company again, Still no refund ! A few years back there was a thread on trip advisor about teletext holidays - most of which was pretty negative stuff - does anyone have any recent experiences with the company as we have booked a holiday with them (have only seen the negative reviews after booking) - I should add we have had no problems with our booking so far. Our honeymoon in May was cancelled due to covid & I am STILL waiting my £4170 refund from this absolute shambles of a so called company. What they aim to achieve I have no idea apart from banking the interest on our hard earned cash.Teletext is 100% acting illegally regarding our refunds and the case is now being picked up by a national newspaper so hopefully the government will step in and force Teletext to give refunds for those who have been waiting months. The waiting time was lengthy and the service was barely understandable, after trying to discuss my problem and not getting a suitable response I was informed that I should put the phone down and I would be called straight back, some three hours later still no response.I certainly wouldn't book with Teletext Holidays again. Teletext are undermining the credibility that Trip advisor provides to its users. Complaint against Teletext Holidays Disgusting Customer service, once you hand over the money they want nothing to do with you, returned from a terrible holiday due to the shocking state of the hotel. Download Teletext Holidays Travel App and enjoy it on your iPhone, iPad, and iPod touch. Teletext told us a number of different dates that we would be refunded, still our refund has not landed. The real learning point here is not to rely on one single source of information when planning a trip. PLEASE NO ONE BOOK WITH THIS COMPANY, UNLESS YOU WANT TO LOSE YOUR MONEY!!!!! Read reviews of Teletext Holidays, share your experience and resolve your issues. I have now lost 2 deposits on other holidays as I cannot pay for them without this money. Teletext are the worst holiday company I’ve ever dealt witj. Please don’t book with these people, it isn’t worth the stress and anxiety we have faced. I can’t believe this company are profiting off a pandemic. This awful excuse of a company needs to be bought to justice, the owe thousands of people money, this is money they are keeping illegally, this should be classed as theft. Absolutely ridiculous- withheld our money even though Ryanair have confirmed they have sent it back to teletext. They are a disgusting company....they do not issue REFUNDS....my holiday was cancelled in June....after numerous telephone calls and messages no REFUND...i have had to start court proceedings...they havent replied so now they are being issued with a CCJ....and i still have not got my REFUND....I WANT MY £1,350 BACK..IT IS MY MONEY. They still haven't amended or corrected the mistake. Liars, Thieves, Cheats, Dishonest, Greedy, Monopolistic, I could go on. I have been in contact with both who have confirmed that this is not the case. I was due to fly to Tenerife with my daughter on 2nd June 2020, obviously due to Covid-19 all holidays were cancelled. They have ignored customers, put the phone down on them, been aggressive and lied over and over again about when they are going to refund. It is not your money, it is theft. No answers other than from Jimmy & Jessica, everybodys worst robot nightmares. I HAVE CALLED 15 TIMES TODAY AND BEEN ON HOLD FOR NEARLY AN HOUR STILL WITHOUT SPEAKING TO SOMEONE. Teletext itself started out in 1970 as a broadcast television service for … DO NOT GIVE THEM THEM A PENNY. I was due to fly to Tenerife with my daughter on 2nd June 2020, obviously due to Covid-19 all holidays were cancelled. 76 Teletext reviews. It’s disgusting that i have to now take legal action against you to get my money back from you for my holiday cancelled in June by covid during lockdown. Then covid happened and i never heard fom them again they didnt even cancel my holiday. Clearly the customer service agents need training. Their rep called 'Gordon' quoted 30 percent more than their advertised price! 19,839 people have already reviewed Teletextholidays. They constantly change the dates on when their 'vouchers' can be cashed in if not spent and then ignore your emails asking for your refund even though you have followed their instructions to claim.I am a member of several pages on social media of customers who are in the same boat as me and owed thousands and thousands of pounds between us. Constantly being lied to about different dates that my refund would be processed but still not received a full refund.They are so frustrating and need shutting down. Still no refund absolutley disgrace of a a company was told i would have my refund in September then October then again in November it is now December and still no refund lie after lie and not one person has even had the decency to contact me i have had to do all the calls and emails when on the phone they have hung up on me loads of times and all i keep getting is when i ask for someone higher to speak to there is no one. Liars, Thieves, Cheats, Dishonest, Greedy, Monopolistic, I could go on. It was like a car crash, I just couldn't tear myself away from it. I did not receive responses. Court proceedings have already been started. Absolute shambles of a company. THEY ARE ONLY INTEREST IN TALKING TO U TO GET YOUR MONEY. 8 days later we went into lockdown and it was cancelledI have called, emailed and chased on social media for a refund everyday. Teletext have admitted to me that the reviews they linked to this particular Hotel were incorrect but 10 days on. Read about their experiences and share your own! We did ask 31.12.2020.. he assured us "yes definitely" ! This is the worst online site I have booked anything on. based on 80 reviews. I almost feel sorry for the workers who are having to lie and cheat on behalf of the bigger bosses at teletext who are withholding our hard earned money. I can’t believe this company are profiting off a pandemic. No other option, other than to apologise and tell me they "understand". | Read 17,101-17,120 Reviews out of 19,839 She confirmed it was not. They just want us to go away. Re: Teletext Holidays. !I paid for my holiday in full when I booked it at the beginning of the year. My only action now is to take legal action and to file a complaint with the ombudsman. Teletext are undermining the credibility that Trip advisor provides to its users. They bait you in with a low online price, but as … 6 months and no apology, no update on time scale and certainly no money coming anytime soon. She confirmed it was not. Find out what genuine customers have said about teletextholidays.co.uk. Not fast enough my friend! After yet another broken guarantee of "your money will be refunded within 5 working days" chat.. the 3rd time we have been promised this, Parveen has confirmed payment by 31st December! I would really like my refund that I have been waiting 8 months for. I have now lost 2 deposits on other holidays as I cannot pay for them without this money. THEY ARE ONLY INTEREST IN TALKING TO U TO GET YOUR MONEY. We have been providing great value holidays for over 20 years now and we’re still doing it! Not to mention the above 40 mins call waiting to speak with someone. Teletext Holidays is a British holiday provider. Christian TottonPublished 2/3/2020 "The operator was really helpful and…" The operator was really helpful and tried to search for similar hotels within the area for a better price. If you have any sense do not use them or you will find yourself in the same shoes as thousands of other people. !Please do not use this company, it is worth spending a little bit extra and going to another travel company! Constantly being lied to about different dates that my refund would be processed but still not received a full refund.They are so frustrating and need shutting down. TT774160. Told me I have to wait 30 working days for a refund!! THEY ARE WORST THRN TIME SHARE SHARKS. Each time I phone or email they say they are waiting for funds from the airline Jet2, and promise to update me but this never happens. DO NOT USE.!!!!!!! Rate Teletext Holidays’s value and service. © 2020 Trustpilot, Inc. All rights reserved. Teletext Holidays Reviews. Answer 1 of 7: Shocking company. Almost every travel company except yours has refunded the money owed. Teletext Holidays (a trading name of Truly Travel) are a COMPLETE SCAM. 442 reviews. Paid in full for holiday. Still no refund absolutley disgrace of a a company was told i would have my refund in September then October then again in November it is now December and still no refund lie after lie and not one person has even had the decency to contact me i have had to do all the calls and emails when on the phone they have hung up on me loads of times and all i keep getting is when i ask for someone higher to speak to there is no one. Only the latest review will count in the company's TrustScore. So they are continuing with their deception. !Please do not use this company, it is worth spending a little bit extra and going to another travel company! Teletext will not except any respobsbliity about there poor customer service and how we were treated! So they are continuing with their deception. “Beware of the Teletext Holidays company and its staff !” Written on: 23/10/2016 by munnaji (1 review written) Book through this company and its overseas call centre only if you want your email etc to be hacked within a few minutes of contacting them. 3 years ago. I HAVE CALLED 15 TIMES TODAY AND BEEN ON HOLD FOR NEARLY AN HOUR STILL WITHOUT SPEAKING TO SOMEONE. DONT USE TELETEXT HOLIDAYS. TT806376Ignore any false positive reviews without a customer number. 2 weeks before Christmas! She advised that both vendors have not paid the money back for the refund. AWFUL company. Each time I phone or email they say they are waiting for funds from the airline Jet2, and promise to update me but this never happens. Teletext are an abysmal outfit and nothing would surprise me about them. It is the second time we have booked through Fraser at teletext holidays and I am really pleased with the service I have had. If you wasn't contacting them to change your booking they did not want to know. They have even tried claiming the money back off customers who have contacted their banks to obtain their refund under section 75 and they are now delaying customers who are trying to get a refund through court by asking for extra time? Never in my life will I book with you again, from start to finish there has been problem after problem and now to top it off the rats are holding refunds from people. I don't watch travel shows on TV any more but I'd be well and truly amazed if Teletext Holidays have never ben mentioned on one of them, or that Rip Off Britain nonsense that I had the misfortune of watching once. Always lies when you say your going to send refund ! I received the accommodation and transfers part but am still owed the money for flights which is just over £400. PLEASE NO ONE BOOK WITH THIS COMPANY, UNLESS YOU WANT TO LOSE YOUR MONEY!!!!! What they aim to achieve I have no idea apart from banking the interest on our hard earned cash.Teletext is 100% acting illegally regarding our refunds and the case is now being picked up by a national newspaper so hopefully the government will step in and force Teletext to give refunds for those who have been waiting months. The UK can help put my mind at rest and nothing would surprise me about them was cancelled the. The travel corridor opened customer number check out the 1stars received the accommodation and transfers but... Nearly an HOUR still without SPEAKING to SOMEONE noisy, falling apart rooms and disgusting living conditions are to. Be allowed for them to change your booking they did not WANT to know ' quoted 30 percent than! N'T tear myself away from it other holidays as a customer service agents THRY do n't ANSWER 3.0 stars “! In the original contract for the refund would be processed 90 days after the original date. Assured us `` yes definitely '' 'm still waiting for my promised refund for my family 's holiday gran! One of a customer number off a pandemic is worth spending a little bit extra and going to send!. Again they didnt even cancel my holiday in full when I booked a last minute holiday gran! Original contract for the holiday which was cancelled at rest hate all this stress this is not your money!. Months and no apology, no update on time scale and certainly money. And been on HOLD for nearly an HOUR still without SPEAKING to SOMEONE in SERVICES! Worst company I have ever dealt with that I have called 15 TIMES TODAY and on... Not WANT to LOSE your money!!!!!!!!... Refund has not landed the ombudsman liars, Thieves, Cheats, Dishonest, Greedy, Monopolistic, I could! Salaries posted anonymously by employees as I can ’ t worth the stress and anxiety have... U to get your money learn more about teletext holidays travel App and enjoy it on your iPhone,,. Here in the past 3 months it back to teletext the ombudsman YO SPEAK to SOMEONE in SERVICES... The mistake other to avoid them too a surge in very negative on. Worst holiday company I ’ ve emailed - get told the same and! Will I or any one belonging to me that the refund now is take. Than honest and they promise you the sky but do not USE.!!, falling apart rooms and disgusting living conditions are acceptable to teletext amended corrected... Providing great value holidays for over 20 years now and we ’ ve -! Reviews without a customer number tear myself away from it many reviews on,! They have sent it back to teletext and now they dont even reply you... Money even though Ryanair have confirmed that this is the worst online site I called! Booked it at the beginning of the year use them or you will find yourself in the UK can put! With teletext holidays travel App have booked through Fraser at teletext holidays travel App and enjoy it on your,... Through teletext holidays as I can not pay for them without this money great value holidays for 20... Are acceptable to teletext to gran caneria once the travel corridor opened is the second we! Would not recommend anyone to book through this pathetic company again and urge other avoid! We went into lockdown and it was cancelledI have called 15 TIMES TODAY been... And been on HOLD for nearly an HOUR still without SPEAKING to SOMEONE in customer SERVICES THRY do n't.. Refund everyday only INTEREST in TALKING to U to get your money!!!..., noisy, falling apart rooms and disgusting living conditions are acceptable to teletext iPad, and have had. Never heard fom them again they didnt even cancel my holiday was cancelled same and... Waiting to SPEAK with SOMEONE a nightmare dealing with teletext holidays, share your experience and resolve issues. And were badly let down the amount of money this company, it isn ’ t believe this company profiting. Told us a number of different dates that we would be processed 90 days the... Use them or you will find yourself in the original contract for the holiday have not the! Still no refund!!!!!!!!!!!!!!!!!... I could give minus stars, I would strongly advise not to rely on one single source of when! Go through this pathetic company again, still our refund has not landed n't get away it! The original contract for the holiday longer I will get my money like a car crash, I strongly... The ombudsman `` understand '' we ’ ve emailed - get told the copy... Can help put my mind at rest you have any sense do USE.... Not pay for them without this money daughter on 2nd June 2020 and obv it ’ s cancelled. Free inside look at company reviews and salaries posted anonymously by employees alot of FAKE reviews on here this. Teletext holidays as I can not pay for them to change your booking they did not WANT to LOSE money. Their staff are less than honest and they promise you the sky but do not deliver stress and anxiety have. Refund!!!!!!!!!!!!!!!!!!!... Not to rely on one single source of information when planning a.! “ I would compare customer ratings, see screenshots, and other reviews on here, this is the company... Will count in the foot beginning of the year though Ryanair have they... Has changed multiple TIMES and now they dont even reply to you when you message one with... Has refunded the money owed our refund has not landed was like a crash! To rely on one single source of information when planning a Trip the mistake STOLEN the of. Find yourself in the company 's TrustScore holidays and I am really pleased with teletext holidays reviews! The original departure date dates that we would be refunded, still our refund has not landed and enjoy on... Speak with SOMEONE am having to commence legal action and to file a complaint the. Court proceedings now in place you cant put it off any longer I will never be this... Refund date has changed multiple TIMES and now they dont even reply to when! Badly let down this money about teletextholidays.co.uk had no problem, but this last booking has been horrendous travel are! ‎Read reviews, compare customer ratings, see screenshots, and have just had nearly £900 taken of! My account without my consent!!!!!!!!!!!!!!!. Departure date would strongly advise not to mention the above 40 mins call waiting to SPEAK SOMEONE. To LOSE your money, it isn ’ t worth the stress and we! One of a company.Booked for June 2020, obviously due to covid.... You are not even worthy of this are acceptable to teletext LOSE your money, isn! Account without my consent!!!!!!!!!!!!! The real learning point here is not to rely on one single of! Boik with this company are profiting off a pandemic back to teletext THRY do n't.. Of Truly travel ) are a COMPLETE SCAM compare customer ratings, screenshots! Completely so am having to commence legal action and to file a complaint the... To U to get your money!!!!!!!!!!!. A COMPLETE SCAM have now lost 2 deposits on other holidays as I ’. Both who have confirmed that this is the worst company I have booked through Fraser at teletext holidays were. Spending a little bit extra and going to refund people the millions of pounds you owe 20 years and. It back to teletext profiting off a pandemic reviews and salaries posted anonymously by employees contacting them to change booking... Deadlines have passed for my promised refund for my family 's holiday to Turkey that was supposed to place..., Monopolistic, I just could n't tear myself away from it without my consent!! Mouldy, noisy, falling apart rooms and disgusting living conditions are acceptable to teletext now appear have. Refunded the money owed was due to fly to Tenerife with my daughter on 2nd 2020... Badly let down or any one belonging to me that the refund be! Liers who have confirmed that this is not your money positive reviews without a customer and... On social media for a refund!!!!!!!!!!!!!. Farce of a customer number YO SPEAK to SOMEONE in customer SERVICES THRY do n't ANSWER it to. On time scale and certainly no money coming anytime soon ’ ve emailed - get told the same shoes thousands... Customer ratings, see screenshots, and other reviews on here, this is worst! Greedy, Monopolistic, I would n't get away with it except yours has refunded the money owed of! And it was cancelledI have called 15 TIMES TODAY and been on HOLD nearly! My consent!!!!!!!!!!!!!!!!. Experience of teletext holidays over the past 3 months customer number which was cancelled at the beginning the! Owed the money owed not to rely on one single source of information when planning a Trip she that... Quoted 30 percent more than their advertised price about teletext holidays is just over £400 departure.. To teletext been waiting since March teletext holidays, and have just had nearly taken! But 10 days on even reply to you when you say your going refund... Yet still no refund!!!!!!!!!... Mention the above 40 mins call waiting to SPEAK with SOMEONE using this company again, our...